Accounts Receivable/Credit Controller

POSITION SUMMARY:

The Accounts Receivable/Credit Controller will be responsible to handles credit assessments and makes appropriate determinations as per company guidelines.  Responsible for processing customer credit enquiries, approving credit/financing terms and collection of delinquent accounts. This role must have critical thinking skills needed to mitigate credit risk and maintain credit control systems.  The role will also handles tasks like negotiating payment plans, improving debt collection processes, and maintaining accurate records of financial activity.                                                                                                                                           

ORGANIZATIONAL RELATIONSHIPS:

 REPORTS TO:                                              Accountant/ Lead Credit Controller/Financial Controller   

SUPERVISES:                               N/A

WORKS WITH:                             Whole team 

IMMEDIATE SUPPLIERS:          Respective Suppliers for Teqwise.

IMMEDIATE CUSTOMERS:     Whole team & entire Teqwise customers, suppliers and visitors. 

EXTERNAL LIAISON:  Entire Teqwise customers, suppliers and visitors. 

POSITION DUTIES AND RESPONSIBILITIES:                 

•         Establishes standards for credit granting, development of criteria for credit limits, special terms, etc.

•         Reviews all credit or financing requests, processes information, performs credit investigations and recommends approval/disapproval credit with any related terms, conditions or limits.  Authorizes sales orders accordingly.

•         Follows up with customers on daily basis in order to collect debts and ensures its monthly weekly/monthly collection targets are met.

•         Forward weekly collection updates to FC, Accountant, Operations Manager and the Directors on a weekly basis on the recommended schedule.

•         Take appropriate actions on defaulting debtors to ensure all overdue debts are brought under control

•         Supervise to ensure Labasa and Nadi branch offices staff follow up on debtors and report on daily/weekly basis.

•         Reviews status of aged and delinquent accounts on a weekly basis. Supervises preparation and transmitting of letters and notices on delinquent accounts. When appropriate, determines and recommends new repayment terms.

•         Prepares paperwork for civil court (small claims court) on local delinquent accounts and represents the company at any hearings.  Reviews and recommends accounts for outside collection agencies or legal action and follows through as required. Negotiates settlements on bankrupt accounts or when appropriate.  Records any judgments with county clerk and reports to the credit bureau.

•         Reviews and recommends accounts to be charged-off, prepares applicable reports and notifies credit bureau.  

•         Maintains current knowledge of the Fair Debt Collection Act and all state and federal laws and regulations applying to credit granting or collection activities.

•         Any other works that may be assigned by the Superiors.

AUTHORITY & DELEGATION: 

• In the event of absence, your supervisor assigns or delegates the responsibilities of this position.                                                                                                                                                                                                                 

PERFORMANCE INDICATORS:                                 

• Outstanding communication and interpersonal abilities Ø 100% loyalty and honesty to the company.
• Timely submission of reports to the Accountant or Financial Controller.
• Timely completion of end of day procedures.
• Excellent time management skills and ability to priorities a demanding workload.
• Productivity and efficiency of personal and departmental work time 
• Updated knowledge of company equipment, product knowledge and its usage
• Ability to maintain debt balance at an acceptable level and resolving all disputed debts in a timely manner
• Having frequent communications with Financial Controller and updating him/her on all issues of the finance department & the company
• Attending to queries and requests from Superiors in a timely manner
• Recommending new ideas for continuous improvements and quality assurance
• Willingness to work extra hours and on weekends to complete work when required Ø Attendance and punctuality                                                                                         

ACCOUNTABILITY:      

•  To the Lead Credit Controller/Accountant/Financial Controller on a daily basis.       

EXPERIENCE & PROFESSIONAL BACKGROUND:   

•  Diploma/Degree in Accounting or Finance or related field. 
• Minimum 2 years’ experience in working within accounts receivable and or credit control environment. 
• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, and Access 
• High Level of organizational skills with superior attention to detail and the ability to follow through and timely closures. 
• Excellent interpersonal and business communication skills both written and verbal 
• Ability and willingness to maintain and provide a high level of customer service and to working towards adaption to a challenging business environment and ultimate customer satisfaction
• Capability to operating and dealing with medium to corporate size business and handling customer inquiries and ability to handle difficult customers professional
• Updated knowledge of company product, its usage and major customers.
• Possess a clean driving record.                                    

SKILLS & ATTITUDES:              

• Possess excellent communication, presentation and written skills and ability to manage confidential information in an appropriate manner. 
• Possess proficient knowledge of Microsoft Office Suite.
• Experience in handling customer enquiries and ability to handle difficult customers’ professionally.
• Ability and willingness to maintain and provide a high level of customer satisfaction.
• Ability to work independently and follow instructions with minimum supervision.
• To be able to work unsupervised and long hours as and when required. 
• To portray a mature, initiative and transparent attitude and a professional image of self and company.
• To maintain friendliness and politeness when assisting internal and external customers. 

How to Apply 

All Applications are to be sent to the recruitment team on  recruitingteam@teqwisefiji.com.

For any further information please contact Nitin Prasad nitin.prasad@teqwisefiji.com or 9926989