Front Office Manager (Must have tourism experience)

  • Ramada Suites
  • Nadi, Fiji
  • Jun 10, 2019
Full time Administration & Office Support Hospitality & Tourism

Job Description & Skills/Qualifications Required

Ramada Suites by Wyndham Wailoaloa Beach Fiji is currently seeking an experienced Front Office Manager that thrives on providing exceptional customer service to join the team.

Ramada Suites by Wyndham Wailoaloa Beach Fiji offers many great opportunities for those who are just beginning their hospitality career or for those looking to gain more experience in their profession. We are here to enhance your career, providing you with a rewarding and exciting experience.

Hence, we are looking for talented people, who will embrace our Ramada service culture, values and standards to ensure that every guest feels cared for, appreciated and respected. Our commitment to diversity, teamwork, and integrity is clearly expressed in the service we provide to our guests.

ABOUT THE ROLE

Reporting to the General Manager, you will be responsible for building, developing and leading our small front office with the day to day operation of the front desk, including recruiting, training and rostering of employees, greeting and registering of guests and proactively promoting high levels of customer service.  

This position would ideally suit an experienced Duty Manager looking for that next challenge!

ABOUT YOU

To be considered for this great opportunity it is essential that you have the following skills and attributes:

  1. Previous 5 years management experience in a similar role in a hotel/resort environment is a must
  2. Previous hand on experience in Hotel Front Office operations is a must
  3. Excellent communication, interpersonal and customer service skills
  4. Competent in computer systems (HIRUM experience an advantage)
  5. Immaculate presentation and grooming standards
  6. Ability to work a flexible roster, including weekends and public holidays
  7. The capability to work in a fast-paced environment both as part of a team and individually

WHAT WE OFFER

Full-time position with great company benefits including discounted hotel stays across Australia, New Zealand and Fiji, training opportunities and a fantastic working environment on offer!

HOW TO APPLY  

If you meet all of the above requirements  (1-7) then forward your application together with detailed curriculum vitae, passport photos and three contactable business referees and telephone contacts.

Click on "Apply Now" no later than 29th June 2019.

Job Functions

Duty Manager, Front Office & Guest Services, Guest Services, Reservations Agent, Travel and Guest Reservations

Industry

Hospitality & Tourism  

Indoor/Outdoor

Indoor  

Job open to:

Fiji Residents Only

Other Information (Attachments)