Customer Services Agent/Telemarketers/Telesales Agents

  • We-CAN Solutions
  • Lautoka, Fiji
  • Apr 15, 2019
Full or Part Time Advertising, Arts & Media Administration & Office Support Call & Outsourced Centres Marketing & Communications Outsourced Centre Project Management Real Estate & Property Telecommunications

Job Description & Skills/Qualifications Required

We-CAN Solutions has just launched off its inhouse services and is inviting/recruiting potential Telephone Stars to join the pioneer team. The right candidates will undergo training to attain the best knowledge and experience as far as possible. This could be the stepping stone that you were looking for in your career.

 Key Responsibilities-

  • Communicate respectfully and politely with potential customers at all times.
  • Complete process for setting up of appointments or converting sales
  • Provide virtual assistance and customer services with instructions to complete admin tasks as needed.
  • Keep accurate records of all calls made, appointments booked & other statistics as instructed

Skills & Experience -

  • Friendly professional & cheerful phone manner
  • Results-driven with ability to cope with rejection on a daily basis
  • Good computer & typing skills
  • Familiar with CRM and database softwares
  • Able to maintain and promote a positive attitude
  • Interested in working efficiently to improve results
  • Having a positive response to instructions and be motivated & supportive of other team members
  • Previous customer/client phone experience would be helpful, either in customer services or telemarketing positions

 Others 

  • The Position is Based in Lautoka.
  • Attractive Salary package
  • Weekends off is an option
  • Students are also invited to apply for Part-time roles

Job Functions

Administrative Officers, Call Centre Operator, Client /Sales /Contract Administration, Customer Service Officer, Sales Representatives and Consultants, Sales Retail and Customer Assistants

Industry

Call Centre & Customer Management  

Indoor/Outdoor

Indoor  

Job open to:

Fiji Residents Only